In early April I was told by a Delta disability specialist that we would have no problem flying to Florence Italy with my Airhawk portable wheelchair . We flew from MSP to Amsterdam to Florence with no problems. We enjoyed using the chai all over Italy. When we were about to fly home, the Delta staff at Florence airport would not allow us to get on the plane because of the two batteries. We had to leave them (at a cost of $500 a piece. When we got home (about 45 days ago) we immediately complained to Delta. My husband even responded to their request to do a video explaining what happened. We have yet to get any compensation.
In early April I was told by a Delta disability specialist that we would have no problem flying to Florence Italy with my Airhawk portable wheelchair . We flew from MSP to Amsterdam to Florence with no problems. We enjoyed using the chai all over Italy. When we were about to fly home, the Delta staff at Florence airport would not allow us to get on the plane because of the two batteries. We had to leave them (at a cost of $500 a piece. When we got home (about 45 days ago) we immediately complained to Delta. My husband even responded to their request to do a video explaining what happened. We have yet to get any compensation.